1. Do you deliver to my country?
Yes, we deliver worldwide.
2. How expensive is the shipping?
The shipping fee would be up to $25 depending on your destination. You can see the exact cost of shipping when you fill in your shipping information at the checkout page.
3. When will I receive my Pix Backpack?
We deliver to the USA within 2-4 days. For all other countries, we fulfill the delivery within 3 weeks from the moment of purchase on our website.
For more information, please read our shipping policy.
4. Is it shockproof?
Yes. The Pix Backpack is made out of a flexible material, which makes it unsusceptible to major physical impact. You can hit, bend or drop the backpack and the animation won't be disrupted. Although, please don't strike it with an axe or the hammer.😃
5. Is it waterproof?
It's water-repellent. The Pix Backpack is made out of a special coating which makes it resistant to water splashes. You can absolutely walk under rainy weather, but we don't recommend dumping it in a wachine machine or the ocean. 🌊
6. How do I wash the Pix Backpack?
You can wash the Pix Backpack with a wet wipe and if that doesn't help, we recommend addressing the professional services of dry cleaning. As a precaution from any stains, you can apply a waterproof spray for backpacks or shoes.
7. Is the power bank included?
Unfortunately, the power bank is not included. The good news is that it works from any modern power bank that has a 2A output.
8. How long does the battery last?
The standard power bank that has a 2A output and 10,000 mAh capacity (most common for power banks) is enough to power it 5-6 hours of nonstop usage.
9. What are the dimensions of the Pix Backpack?
The LxWxD dimensions of the Pix Backpack are 17x12x6 inches with the 27L volume.
10. Can I distribute/resell/dropship the Pix Backpack?
Sure. Just write us to firstname.lastname@example.org and we would be happy to discuss terms for the potential partnership!
11. Haven't answered your question?
Fill in the form below and we will get back to you shortly!